13630 Van Nuys Blvd
#103, Pacoima CA 91331
Phone: (818) 899-8820 /
(818) 261-4520

Shipping Policy

Delivery Policy

IMPORTANT INFORMATION

• For any questions regarding delivery times or dates needed, please call (818) 261-4520
• Cutoff time for Next-Day and 2-Day delivery is 12 noon PST. Please call us to confirm stock availability. If your order must arrive by a certain date or time, please contact us via email or phone to receive confirmation from us directly. For Saturday deliveries please contact us. Please note that order processing time may be longer during holiday time periods (for example December 1 – December 23) due to the large amount of orders we receive.
• The Family Bakery & Café Inc. is not responsible for shipping addresses entered incorrectly. Any additional costs incurred due to an incorrect address will be the responsibility of the customer.

ORDER PROCESSING TIMES
As our chocolates are handcrafted every day, we make our very best effort to ensure that every order goes out within 24-48 hours upon receipt of the order during business days. Please note that order processing time may be longer during holiday time periods (for example December 1 – December 23) due to the large amount of orders we receive.

Local Delivery Only
We do not deliver further than 50 miles from our location.

QUESTIONS?
Please call us at (818) 261-4520 or email  familybakerycafepacoima@gmail.com  with any questions or concerns.

Delivery Fees
5 miles = $25
10 miles = $35
15 miles = $45
20 miles = $75
25 miles = $95